Frequently Asked Questions

Explore some of our more frequently asked questions below, and feel free to contact us with any additional questions you may have and to learn more about using the Well-Being Index at your organization.

A few of our more frequently asked questions:

How can 9 simple questions accurately measure distress and well-being?

After initial development, Mayo Clinic tested the Well-Being Index in a number of professions and job types and evaluated its ability to predict a variety of different occupational and personal outcomes. The results from these studies—which included more than 25,000 individuals—were then published in a series of peer-reviewed journal publications.

For more information on how the Well-Being Index accurately measures 6 dimensions of distress and well-being in 9 questions, we recommend you read this article (Ability of a 9-Item Well-Being Index to Identify Distress and Stratify Quality of Life in US Workers) published by the American College of Occupational and Environmental Medicine.

How can we optimize employee participation? Do you recommend incentive programs?

In working with over 800 organizations around the world, we’ve discovered many ways to maximize participation. The Well-Being Index allows users to print or download a certificate of completion (containing no personal information other than the participant’s name) which can be used in a wide variety of incentive-based programs. Allow those who sign up to enter into a raffle, hold an organization-wide competition for which department can get the highest participation percentage, or include the Well-Being Index as part of your continued medical education curriculum. There are a plethora of ways to promote engagement and get the most out of the tool.

Let us know if you want help and we will gladly assist in developing ways to maximize participation at your organization. We are here to help and want you to be successful!

We have a lot of facilities. Can we compare data across all campuses?

Absolutely. Organizations that license the Well-Being Index have the ability to add custom demographic questions for users to fill out when signing up. You can easily add a question such as, “Which location do you primarily practice at?” We can then generate well-being reports to include “mean score by location” for your organization. This is just one example of how the Well-Being Index reports can be configured to meet your needs.

Who are you comparing the results to?

A participant’s score is compared to normative data from published national samples specific to the assessment version. In addition to this comparative data, the national benchmarks are updated consistently based on ongoing data compiled from Well-Being Index participants.

Once enough assessments at your organization have been collected, participants will also be able to see how their well-being scores compare to their peers’ by specialty.

How do we let our employees know we’re launching the Well-Being Index?

Once you decide it’s time to Go Beyond Burnout and use the Well-Being Index at your organization, you will work closely with your own dedicated Onboarding Specialist who will walk you through each step of the process to ensure a successful launch. From admin training and communication coaching to rollout and post-assessment reporting, your Onboarding Specialist will be your guide through it all.

As part of the onboarding process, you will receive the Well-Being Index Starter Kit, complete with email templates, promotional materials, and expert advice for communicating your launch of the Well-Being Index.

Can we customize the Well-Being Index to meet our needs?

Ultimately, we want the Well-Being Index to meet your needs and the needs of your participants. As long as we are maintaining the privacy and anonymity of the individuals (as that is of utmost importance to us), we will work with you to customize the tool to deliver as much value as possible.

Can the Well-Being Index be used for research purposes?

Yes; we are pleased to offer the Well-Being Index for Academic and IRB-approved research. Learn more and see the terms and conditions here.

Are you available for on-site consulting?

We can absolutely come to your organization for onsite training and rollout of the Well-Being Index. Learn more about these and other available services and contact a member of our team here.

This sounds like an amazing tool. How do we sign up or learn more?

To get started or learn more about the five simple steps we take to help you launch the Well-Being Index at your organization, click here!

How is the Well-Being Index priced?

The Well-Being Index offers a variety of options so that you can get started on your path to well-being. Visit our Plans & Pricing page to explore our partner plans and services and to get your pricing estimate.