We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.
We respect the right to privacy of all visitors to the Well-Being Index site. We do not collect information that would personally identify you unless you choose to provide it. The personal information that you submit is shared only with those people within the Well-Being Index organization who need this information to respond to your request and we will utilize the information to improve the Well-Being Index operations. Information submitted through the Well-Being Index's online forms may be collected to ensure technical functionality. It will also be utilized to report any inappropriate use of our website. We do not save personal information to use for other purposes, nor do we provide it to any other groups.
The Well-Being Index provides you with the opportunity to receive communications from us or third parties. You can sign up for a free email newsletter as well as unsubscribe from this at anytime.
Email communications that you send to us via the contact and email links on our site may be shared with any member of our team and will be directed to the person most able to address your message. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the message.
The email functionality on our site does not provide a completely secure and confidential means of communication. It's possible that your email communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, do not use our email and call 1.888.426.7793. You may decide at some point that you no longer wish to receive communications from our site. To stop receiving communications, send an email to us.
We, from time to time, survey visitors to our site. The information is used in an aggregated, de-identified form to help us understand the needs of our visitors so that we can improve our visitor experience. The information may be shared with third parties with whom we have a business relationship. We generally do not ask for information in the surveys that would personally identify you. If we do request contact information for followup, you may decline to provide it. If survey respondents provide personal information, it is shared only with those people who need to see it to respond to the question or request, or with third parties who perform data management services for our site. Those third parties have agreed to keep all data from surveys confidential.
The Web server will automatically collect the Internet Protocol (IP) address of the computers that access the Well-Being Index site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site or advertisements from the Well-Being Index are being used and how we can better serve visitors.
We collect information about visitors to our site using "cookies" and similar technology such as event tracking, pixel tags, visitor usage recordings and so on. We use this technology to recognize a repeat visitor and offer the visitor a set of content targeted based on a previous visit. We use session cookies to track a visitor's path through our site during a visit, to help us understand how people use our site and interact with us in order for us to continually improve our visitor experience.
We use the information we collect for things like:
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Except for authorized law enforcement investigations or other valid legal processes, we will not share any personally identifiable information we receive from you with any parties outside of the Well-Being Index.
We may share your personally identifiable information with third parties who we have engaged to help us provide you services. In each case, we will ensure that these third parties have agreed not to use or disclose your personal information except to help us provide the services.
Except as noted above for newsletters and surveys, the Well-Being Index does not provide any third party access to your IP address and email address.
We may provide third parties with aggregate statistics about our visitors, traffic and related site information. This data reflects site usage patterns gathered during visits to our website each month, but they do not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.
To help us determine the effectiveness of our advertising, we work with Web analytics tools hosted by third parties who receive non-identifiable information from your browser, including but not limited to the site or the advertisement you came from, your IP address, your general geographic location, your browser and platform information, and the pages you view within our site.
Whether you are visiting the Well-Being Index site or working with one of our team members, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. The Well-Being Index cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We have taken reasonable steps to ensure the integrity and confidentiality of the personal information that you may provide. You should understand, however, that electronic transmissions via the Internet are not necessarily secure from interception, and so we cannot 100% guarantee the security or confidentiality of such transmissions.
If you come to a Well-Being Index website via a Well-Being Index advertisement, the ad may have been served to you based on your interests or selected for you based on your browsing activities.
We are committed to protecting children's privacy on the Internet, and we do not knowingly collect any personal information from children.
This policy was last updated in August 2020.
You will get instant access to the Well-Being Index demo account to test the software as different types of users. We will also send you a confirmation email with the link to the demo account for future access.
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